General Terms and Conditions

1. Definitions

  • Casa El Girasol: The main villa with guesthouse, swimming pool, fenced grounds, inventory, and all facilities.
  • Landlord: The person or entity that rents out the accommodation (Casa El Girasol).
  • Renter: The person making the booking and his or her travel companions.
  • Rental price: The total amount for the rental period, including cleaning costs, unless otherwise agreed.
  • Information: All written or electronic information regarding the accommodation, facilities, and rules.
  • Cancellation: Written termination of the rental agreement before the start date.
  • Applicability: These terms and conditions apply to all bookings. Oral agreements are only valid if confirmed in writing (by email).


2. Reservation and payment

  • The accommodation is available exclusively for recreational use.
  • The rental agreement only comes into effect after written confirmation by the landlord.
  • A deposit of 25% must be paid within 30 days of the invoice date. For bookings made within two months prior to arrival, the full amount must be paid within 7 days.
  • The booking is confirmed once the deposit has been received. The remaining amount must be paid no later than 60 days before arrival.
  • Payment confirmations are sent by email.
  • In the event of late payment, this is considered a cancellation. The cancellation fees described below apply in this case.


3. Youth groups and pets

  • No youth groups allowed. The main tenant must be at least 25 years old.
  • Pets are not allowed in the accommodation.


4. Prices

  • Rental prices include water, electricity, internet, bed linen, and towels. Cleaning costs are not included.
  • Excess energy consumption is charged at €0.25 per kWh. Meter readings are taken upon check-in and check-out.
  • For more than 10 guests (maximum 12), a surcharge of €20 per person per night applies.


5. Cancellation Policy

  • Cancellations must be submitted in writing (via email) and are only valid after confirmation by the landlord.
  • The following cancellation fees apply:
  • Up to 3 months before arrival: Free cancellation.
  • Up to 2 months before arrival: 30% of the rental sum.
  • Up to 1 month before arrival: 50% of the rental sum.
  • Less than 1 month before arrival: 95% of the rental sum.
  • On or after the arrival date: Full rental price (no refund).
  • In the event of early departure, you are not entitled to a refund of the rental or cleaning costs.
  • We strongly advise you to take out travel or cancellation insurance.
  • To cancel your booking, you can contact us at Girasolmontroy@gmail.com.


6. Arrival, departure and deposit

  • Check-in: from 15:30 on the day of arrival.
  • Check-out: before 10:00 AM on the day of departure.
  • A final inspection takes place before departure. Inform the landlord of your departure time at least one day in advance.
  • Before departure:
  • Dispose of all waste in the designated containers outside the premises.
  • Clean the kitchen, empty the dishwasher, turn it on, and put everything away.
  • Empty the refrigerator and remove perishable food items.
  • Remove all bedding and towels and place them at the bottom of the stairs.
  • Put all the furniture back in its original place.
  • Leave the garden, the terrace, and the outdoor areas clean.
  • Report any damage before departure.
  • Deposit and refund: The deposit will be refunded within 7 days if the accommodation is left in good condition. Any additional cleaning costs, repairs, or replacements will be deducted from the deposit.
  • Early departure: No refund will be given in the event of early departure.


7. Obligations of the tenant

  • Tenants must use the accommodation responsibly and may not cause a nuisance to the neighbors or damage to the property.
  • Damage must be reported within 24 hours by email or telephone. The repair costs will be deducted from the deposit.
  • Smoking is strictly prohibited in the house and the guesthouse. Smoking indoors will result in a €100 cleaning fee, which will be deducted from the deposit.
  • It is not permitted to make changes to the plot, such as digging or pruning.


8. Liability

  • Use of the accommodation is at your own risk. The landlord is not liable for loss, damage, or theft of personal belongings.
  • The landlord is not liable for force majeure situations (for example, extreme weather conditions, failure of utilities).
  • The landlord will make reasonable efforts to resolve any problems as soon as possible.


9. Force Majeure

  • In the event of force majeure, the landlord may terminate the agreement without being liable for any compensation.
  • If force majeure restricts your stay, the agreement will be adjusted proportionally.


10. Disputes and applicable law

  • Dutch law applies to all bookings and disputes.
  • Only the court in Den Bosch (the Netherlands) has jurisdiction to hear disputes.


11. Contact details

If you have any questions or would like to contact us, you can send an email to: Girasolmontroy@gmail.com


By making a booking at Casa El Girasol, you agree to these General Terms and Conditions.